Agency Operations Design

Scalable Growth & Increased Revenue.

Improved Operational Efficiency & Client Satisfaction.

Cost Savings & Strategic Resource Allocation.

Service Outcome

Transforming Marketing Agencies through Productization, Standardization, and Automation.

Revolutionize your agency’s or marketing teams operations with Kendell & York’s Agency Operations Design. As specialists in the realm of AI and Web3 technologies, we have honed a strategic triad approach – productizing services, standardizing processes, and automating procedures – that is designed to elevate your teams to new heights of efficiency and profitability.

Productizing services involves the transformation of your unique offerings into scalable, marketable products. It enables your agency to expand its reach, deliver value consistently, and tap into new revenue streams while maintaining a stable model. By making your services tangible, we drive customer engagement and retention, ultimately leading to increased revenue.

Standardizing procedures is another key area of focus. We delve into the core of your agency’s operations, understanding the unique needs and challenges within your workflows. By developing and implementing standardized procedures, we ensure that your agency operates smoothly, reducing errors, enhancing quality control, and improving overall performance. This leads to streamlined operations, improved productivity, and high-quality delivery, enhancing your clients’ satisfaction.

Finally, we harness the power of AI to automate tedious, time-consuming processes within your agency. Automating these tasks not only increases efficiency and accuracy but also frees up your valuable resources to focus on strategic, growth-oriented tasks. By replacing manual labor with intelligent automation, we help your agency reduce operational costs and improve customer experiences.

In essence, our Agency Operations Design service positions your marketing agency or team for sustainable growth and continued success in the fast-paced, ever-evolving digital landscape. With Kendell & York, you gain a partner dedicated to helping you stay ahead of the curve, exceed client expectations, and lead in the digital revolution.

Web3 & AI Context

The full spectrum of Social Media Marketing, integrated with the Customer Journey, Web3 Technologies, and new content ideas.

Omni-channel Approach

We make sure to utilise all different platforms and channels, basing our execution on a hollistic approach for better long-term results.


Whether you’re just getting started or you’re a seasoned pro, our team has the knowledge and experience to help you succeed.

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Ready to Drive Your Business Forward?

Take the next step towards success by scheduling a consultation with our experts today. Let's explore how we can help you reach your business goals.

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81-83 Campbell Street Surry Hills, NSW, 2010, Australia

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Reviews on Kendell & York

"I worked with Dennon to develop a digital marketing strategy for my business, and I couldn't be happier with the results. The team was incredibly knowledgeable and took the time to understand my business and my goals."

"I had the pleasure of working with Dennon on a website redesign project, and the team exceeded my expectations in every way. They were incredibly responsive and communicative throughout the process."

"I reached out to Pim for help with my social media marketing strategy, and I am so glad that I did. The team provided me with valuable insights that I never would have thought of on my own."

Whom you'll be working with

Our Strategic Founders.