Service
Agency Operations Design
Scalable Growth & Increased Revenue.
Improved Operational Efficiency & Client Satisfaction.
Cost Savings & Strategic Resource Allocation.
Service Outcome
Transforming Marketing Agencies through Productization, Standardization, and Automation.
Revolutionize your agency’s or marketing teams operations with Kendell & York’s Agency Operations Design. As specialists in the realm of AI and Web3 technologies, we have honed a strategic triad approach – productizing services, standardizing processes, and automating procedures – that is designed to elevate your teams to new heights of efficiency and profitability.
Productizing services involves the transformation of your unique offerings into scalable, marketable products. It enables your agency to expand its reach, deliver value consistently, and tap into new revenue streams while maintaining a stable model. By making your services tangible, we drive customer engagement and retention, ultimately leading to increased revenue.
Standardizing procedures is another key area of focus. We delve into the core of your agency’s operations, understanding the unique needs and challenges within your workflows. By developing and implementing standardized procedures, we ensure that your agency operates smoothly, reducing errors, enhancing quality control, and improving overall performance. This leads to streamlined operations, improved productivity, and high-quality delivery, enhancing your clients’ satisfaction.
Finally, we harness the power of AI to automate tedious, time-consuming processes within your agency. Automating these tasks not only increases efficiency and accuracy but also frees up your valuable resources to focus on strategic, growth-oriented tasks. By replacing manual labor with intelligent automation, we help your agency reduce operational costs and improve customer experiences.
In essence, our Agency Operations Design service positions your marketing agency or team for sustainable growth and continued success in the fast-paced, ever-evolving digital landscape. With Kendell & York, you gain a partner dedicated to helping you stay ahead of the curve, exceed client expectations, and lead in the digital revolution.
Web3 & AI Context
The full spectrum of Social Media Marketing, integrated with the Customer Journey, Web3 Technologies, and new content ideas.
Omni-channel Approach
We make sure to utilise all different platforms and channels, basing our execution on a hollistic approach for better long-term results.
Algorithm-led
Whether you’re just getting started or you’re a seasoned pro, our team has the knowledge and experience to help you succeed.
Discovery Session
During this phase, we work closely with our clients to understand their unique challenges and objectives. We will review your current operational efforts and discuss your goals and investment. This information will help us develop a customised strategy and roadmap that addresses your specific needs.
Research Phase
Once we have a clear understanding of your business and objectives, we move on to the audit phase. During this phase, we conduct a thorough analysis of your industry, competitors, target audience, and business. This provides us with the insights we need to develop a plan that is tailored to your unique needs.
Execution Phase
We collaborate closely with you to implement newly productized services, enforce standardized processes, and launch automated procedures. Monitoring their effectiveness, we continually optimize these operational elements to drive your agency’s growth, enhance your service delivery, and improve your overall efficiency.
Contact Us
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Take the next step towards success by scheduling a consultation with our experts today. Let's explore how we can help you reach your business goals.
General Query Mail
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Main: 1300 413 717
Local: +61 2 8279 3633
Headquarters
81-83 Campbell Street Surry Hills, NSW, 2010, Australia
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