News & Insights

5 Ways Artificial Intelligence Can Boost Your Marketing

Artificial intelligence (AI) often gets a bad rap because of popular media. We all remember movies such as 2001: A Space Odyssey and The Matrix, which depict AI as a dangerous technology that will eventually lead to the downfall of humanity.

In reality, AI can be a powerful tool for improving our lives. AI has the potential to help us with tasks such as diagnosing diseases, driving cars, and helping us make better decisions. AI marketing is particularly useful as it is exceptional in streamlining tasks, data analysis, and customer segmentation. AI marketing can help businesses better understand their target audiences and create more personalized content and campaigns. AI can also automate mundane tasks such as responding to customer inquiries and analyzing customer data.

Here are five ways you can use AI to boost your marketing strategy and implementation.

1. Automated Targeting

You can use AI-powered algorithms to identify potential customers and target them with personalized messages. By leveraging AI, marketers can quickly create campaigns tailored to specific audiences and have a higher chance of success. The bigger the dataset that AI can go through, the more accurate and precise the targeting will be.

2. Personalization

AI can generate personalized content for customers based on their preferences and behaviours. AI algorithms can analyze customer data and create content tailored to their interests. This can help marketers to create more engaging content that is more effective at connecting with their target audiences.

3. Predictive Analysis

AI marketing is revolutionizing the way marketers approach customer data. By using AI-driven analysis, marketers can gain insights into customer behaviour and trends and use those insights to make more informed decisions.

AI-driven analysis can identify customer data patterns and predict future customer behaviour. This can help marketers better understand their customers and anticipate their needs. AI can also target customers with more personalized marketing messages and offers, helping to increase customer loyalty and engagement.

4. Improved Customer Service

Many companies are already using AI-powered chatbots to provide automated customer service, allowing marketers to respond quickly to customer inquiries and complaints without human intervention. It’s worth noting that AI is only as good as the data you use to train it and the level of sophistication that programmers bake into it. As such, it’s crucial to ensure that chatbot conversations are monitored and optimized regularly to ensure accuracy and quality.

AI can also automate customer service tasks such as order processing and product recommendations. This can help free up customer service personnel to focus on more complex tasks, such as resolving customer disputes or providing personalized service.

5. Automated Insights

Marketers can use AI to generate insights and recommendations that can help marketers optimize their campaigns. AI algorithms can analyze customer data and provide insights into customer behaviour. This can help marketers to understand their target audiences better and create campaigns that are more likely to be successful.


AI can be an invaluable asset to marketing teams, allowing them to optimize their strategies and implementation. By leveraging AI, marketers can gain access to powerful insights and recommendations, allowing them to understand their target audiences better and create campaigns that are more likely to succeed. AI can also help automate mundane tasks and free marketers to focus on more creative and strategic tasks. Ultimately, AI marketing can help marketers to reach their goals more efficiently and provide an edge in the competitive landscape.

Kendall & York is a digital marketing agency specializing in AI marketing for small businesses. Future-proof your business by leveraging the power of AI and see your business grow to new levels. Contact us today to learn more.

Dennon Clamp

Dennon has had a successful career in marketing and advertising that spans over 15 years. With many international awards, he has also started and sold previous start-ups to larger organisations. Dennon is passionate about helping businesses achieve their marketing goals and has a proven track record of increasing brand awareness, driving website traffic, and generating leads.